Deficiency in Service — When Poor Service Becomes a Legal Issue

Bad service is not just frustrating; it can be unlawful.

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20,December 2025 Mr.Amit

Not all disputes are about products.
Many consumer complaints arise due to poor or deficient services.

Examples include:

  • Delay in possession of flat

  • Wrong bank charges

  • Insurance claim delays

  • Telecom or internet service issues

  • Hospital billing disputes

A service becomes “deficient” when:

  • Promised service is not delivered

  • Delivery is delayed without reason

  • Service quality is substandard

  • Terms are violated

What Compensation Can You Claim?

  • Refund of charges

  • Interest for delay

  • Compensation for harassment

  • Litigation cost

Consumer courts focus on fairness and accountability, not technicalities.

If you paid for a service, you deserve what was promised.